Shipping Policy
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
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Shipping option |
Estimated delivery time |
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East Coast |
1 to 2 business days |
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Midwest/South |
1 to 3 business days |
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West Coast |
2 to 5 business days |
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In-store pickup
You can skip the shipping fees with free local pickup at 206 Redfern Village, St. Simons Island, GA. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up at the selected time. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are from 12:00 PM to 6:00 PM, Monday through Saturday. Kindly specify your preferred pickup date and time during checkout. Don't forget to bring your order confirmation email with you when you arrive.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow up to 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at customercare@merch22.store with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will offer store credit for the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at customercare@merch22.store with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.